Customer Care - Bike Expert (Freelance)

At Upway, we are committed to making electric mobility accessible to everyone. We are in the process of building the largest patform for brand-new and certified pre-owned e-bikes. Our goal is to offer consumers the broadest selection of e-bikes at competitive prices, all while providing the peace of mind that comes with professional reconditioning and warranties. By rapidly advancing our mission, we aim to accelerate the transition to more sustainable and efficient modes of transportation. This includes reducing waste through the extension of e-bikes' lifecycles and returning urban space to the community. We are enthusiastic about bringing this vision to life and playing our part in addressing some of today's most significant environmental and urban challenges.

Upway was launched in France at the end of 2021, and we are now a global business, operating in 7 countries across Europe and the US. We are a series B startup, raised 60M$+ and are backed by prestigious investment funds such as Sequoia Capital.