Operations Manager – Germany (Fluent German Required)

Department: Operations

Employment Type: Full Time

Location: Berlin

Compensation: €50,000 - €60,000 / year

Description

About the company:

At Upway, we are making electric mobility accessible to everyone. We are building the largest marketplace for reconditioned e-bikes, offering consumers the widest choice of ebikes, at a great price and with the peace of mind of professional reconditioning and warranties. By executing fast on our mission, we will accelerate the transition to greener ways of moving around, whilst reducing the amount of waste as we extend e-bikes’ lifecycle. We are excited to bring this vision to life and to play our part in addressing some of today’s biggest environmental challenges.

What we are looking for:

As we are launching our operations, we are looking for great people to join our team and build the future of electric mobility. We want to work with talented individuals who are passionate about working on a meaningful mission and excited to work in a high pace environment. We are looking for people with a strong sense of teamwork and superior problem solving skills to help us build a great company and a fantastic place to work.

What is the role:

Upway is hiring an Operations Manager among its Operations team. The Operations team’s role is to create the largest and highest-quality e-bike offering for Upway shoppers, by sourcing the best e-bikes, refurbishing them and delivering them to their new owner in a seamless customer experience.

The Operations Manager will be responsible for owning entire parts of operational flow, building processes to optimize operations, analyzing data to understand and bridge gaps, while working closely with the rest of the company to provide best in class experiences to customers.

What you will do:

Design, build and own entire parts of the operational flow
Go deep into the data to find optimization opportunities
Manage relationships with suppliers, manufacturers and partners
Design and implement processes to optimize customer experience and financial efficiency
Set up tools and dashboards to get an accurate view on operations
Work closely with the rest of the company to support a fast paced growth and expansion

What you will need:

Strong academic background
1y+ years of experience in Operations, Consulting, Finance, or equivalent
Fluency in German and Proficiency in English
Superior problem solving skills
Comfort with working in a fast-paced and changing environment
Attention to details and obsession for operational excellence
Readiness to be fully accountable for a complex operational scope

Benefits

At Upway, we strive to attract and retain top talents by offering a competitive compensation package that includes a generous stock option plan. Stock options give you the right to buy shares at a fixed price, so as Upway grows in value, so does your stake. It’s a long-term opportunity to build wealth and purpose, side by side.
You will benefit from a 15% discount on an e-bike from our shop per year.
You will receive public transport support to make commuting simpler and more sustainable.
You will operate in an environment where you can take as much responsibility as you are able to handle. This will present great learning and growth opportunities.
You will work on a great product. Electric and sustainable mobility will be ever present in your day-to-day, and you’ll become an expert in these topics.
You will enjoy exclusive offsites and team events to make time to connect and enjoy.

Applied

Introduction call

Interview with the Hiring Manager

Case Study Interview

Hired